Ian has extensive industry experience in operations and customer relationship management, and plays a key role in customer relations, quoting and market strategy of Oceania. Prior to joining Oceania, Ian held senior management, operational and customer focused roles across a variety of companies within the bus/coach/tourism and maritime industries. Ian understands the importance of delivering tours that meet the high standards of Oceania’s customers. We work hard to make every client’s experience a memorable one. We take pride in having many clients that regularly come back to us.